We want you to feel comfortable ordering from us and be happy with your purchase once you have received it. So, we make it as simple as possible. Our return/exchange/refund policy is 30 days. You have plenty time if you need to exchange a product bought for a gift for a different size. If you would like a return/exchange, you MUST contact us prior to sending back your order for authorization.
If we have made an error such as sending you the wrong shirt, size or color, please let us know immediately and we will sort out the problem as quickly as possible. Please quote your order number with the problem.
If you have ordered the wrong size or it does not fit as you thought, do not worry. We can exchange it for a different size. When returning the garment make sure you let us know which size you would like in exchange for the one you are sending back.
We offer a 30 day policy for returns/exchanges/refunds . When returning/exchanging an item it should be in perfect, resalable condition with all tags attached, it must not have been washed or worn for long periods of time, and have no marks or odors from things such as smoke, perfumes or aftershaves.
It is your responsibility to get your order back to us in good condition, when sending your order back we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping HERE). You will be responsible for covering shipping costs for return items and shipping charges must be prepaid.
You MUST contact us for a returns authorization before we can accept a return. A failure to do this may lead to a delay in dealing with your request, or your order may get sent back to you. After we have authorized the return, you must send back the item within a timely manner, preferably immediately. Certain items, including custom made clothing and underwear cannot be returned unless there is a manufacturing fault.
Items which cannot be returned
Some items cannot be returned. These include underwear and custom-made garments such as custom made and personalized t-shirts. We do not offer an exchange or refund on these items, unless there is a manufacturing fault.
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