FAQ

What's my order status?
You can check the status of your order here.  You have the option to use only your email address if you don't have your order number.  Your order history will be promptly emailed to you. However, if you have your order number, your order status will be delivered on the screen.

Do you ship internationally?
Absolutely!  We ship everywhere except Cuba, Iran, and North Korea. We ship internationally to all other countries!

*Sales tax applicable in US states Alabama, North Carolina and California.  

*International sales tax applicable in:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom

*Customs

Shipments outside of the USA may incur customs fees, depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. Lefties Only will notify you if these charges are applicable to your order for custom fee payment processing.

TO STANDARD
USA 5-12 business days via USPS 
Canada 9-19 business days without tracking
Australia 14-29 business days without tracking
International from USA 14-29 business days without tracking


Do you sell wholesale?
Unfortunately no. :(

What forms of payment do you accept?
American Express, Discover, GPay JCB, Mastercard, PayPal, Visa

Return Policy
We want you to feel comfortable ordering from us.  Our return policy is easy peasy.  We have a simple 30 day return policy.

Gift Wrapping
Unfortunately no. :(

Are we Safe?
Absolutely! We have partnered with McAfee Secure to provide a protected and safe browsing and shopping experience. We are a certified McAfee SECURE site. McAfee SECURE certified sites help you stay safe online. Contact McAfee Secure for all questions and concerns relating to the service and/or product or to verify our business relationship.

McAfee CUSTOMER SUPPORT

support@mcafeesecure.com 
(888) 647-1438


Complimentary 90 Day McAfee Identity Theft Protection
Making a purchase from Lefties Only qualifies you for 90 days of complimentary identity theft coverage, good for up to $100,000.  Verify our McAfee relationship here. Activate at checkout!

What if I forgot to Activate My Complimentary 90 Day McAfee Identity Theft Protection?
No worries! You can activate at McAfee Secure.

If I ordered a Lefties Only product from Etsy, Amazon, Ebay, Pinterest, Instagram, Wanelo or Facebook, do I qualify for the 90 Day Complimentary McAfee Identity Theft Protection?
Unfortunately no. All of these additional sales channels have their own checkout process and have different order numbers. McAfee keeps track of qualified orders via an official Lefties Only order number. However, this will change with Facebook soon. We'll keep you updated!

Other than Lefties Only, where can I purchase an official Lefties Only product?
Lefties Only currently has business relationships with Etsy, Instagram and Facebook.  Our site and store name, "Lefties Only" will be on the sales channel's site, will include our logo and most link back to us. We have an official brand on most of our products, which can easily be seen by our customers.  However, some products will not be branded, but, all of our products include an official Lefties Only custom note.  If you feel that you don't have an official Lefties Only product, shoot us an email with your order number and we can easily identify the fraud. Unfortunately, we can't provide a refund since the item was purchased from another company, but we can absolutely identify the fraud and our legal team will be engaged immediately!

Where are you located?

We are a home based e-commerce business in Helena, AL. Currently, all of our business is online.  However, we plan to begin participating in Trade Shows in the Jefferson and Shelby County areas in Alabama. Details coming soon!

If I live in Alabama, is there some place I can pick up my Lefties Only product?
Not yet. At the moment, all of our business is e-commerce and online. However, our business and demand is growing faster than expected and we are currently working on a brick and mortar location for our Alabama folks.  We also plan to begin participating in Trade Shows in the Jefferson and Shelby County areas in Alabama. 

I saw on Google, you guys are in Helena, AL, can I shop in Helena?
Not yet.  At the moment, all of our business is e-commerce and online. Most of our products are custom and made to order. However, our business and demand is growing FAST and we are currently working on a brick and mortar location for our Alabama folks. Stay tuned!

Do you have a mailing address?
Absolutely! Feel free to contact us at:
Mailing Address:
Lefties Only
Post Office Box 226
Helena, AL 35080
1-833-GOLEFTY
833-465-3389
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